Overview
At Sunny Essence, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we handle and process shipments worldwide.
Order Processing
All orders are processed after confirmation. Once your order is placed, our team begins preparing it for dispatch. Orders are typically processed within 1–3 business days.
Shipping Charges
Shipping charges may vary depending on your location and will be communicated at the time of order confirmation. Any applicable shipping fees must be paid upon delivery as we offer Cash on Delivery service.
Worldwide Shipping
Sunny Essence operates worldwide and strives to deliver products to customers across different regions. Availability of delivery may vary depending on your location.
Order Tracking
Once your order has been dispatched, you may receive updates regarding your shipment through email or phone, if applicable.
Delivery Issues
If you experience any issues with your delivery, such as delays, missing items, or incorrect orders, please contact us as soon as possible so we can assist you.
Incorrect Address
Customers are responsible for providing accurate shipping information. Sunny Essence is not responsible for delivery issues caused by incorrect or incomplete addresses.
Failed Deliveries
If a delivery attempt fails due to unavailability or incorrect details, our delivery partner may attempt re-delivery. Continued failed attempts may result in order cancellation.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: [email protected]